Privacy Policy

1) Information We Collect

We collect information in the following ways:

• Information you provide. Name, company, email, phone number, service address, billing address, delivery/placement notes, photos you upload, messages, and any content in forms, quotes, or support requests.
• Transaction & logistics data. Rental selections, delivery/pickup dates, weights/tonnage, overage data, fees, signatures, and service history.
• Payment information. We use third-party payment processors (e.g., [PAYMENT PROCESSOR, e.g., Stripe]) to collect and process payments. We do not store full payment card numbers.
• Automatic data. IP address, device identifiers, browser type, pages viewed, referring/exit pages, approximate location, and timestamps collected via cookies, pixels, and similar technologies.
• Third-party sources. We may receive information from partners (e.g., delivery/hauling partners), marketing platforms, analytics providers, fraud-prevention services, and address or phone validation services.

2) How We Use Information

• Provide, operate, schedule, deliver, and pick up rentals; coordinate with drivers and disposal facilities.
• Process payments; detect and manage overages, contamination, prohibited items, or fees.
• Communicate with you (e.g., quotes, confirmations, updates, support, service alerts).
• Send marketing or promotional messages where permitted or with your consent (you may opt out).
• Improve the Services; perform analytics and debugging.
• Detect, investigate, and prevent fraud, abuse, and security incidents; comply with law.
• Enforce our Terms of Service and other agreements; protect our rights and users.

3) Phone Numbers & Text Messaging (SMS)

If you provide a mobile number, we may send transactional or marketing texts in accordance with your choices and applicable law. Message and data rates may apply. Message frequency may vary. To opt out, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For help, reply HELP. Additional SMS terms apply in our Terms of Service.

4) Cookies, Analytics & Tracking

We and our partners use cookies and similar technologies to operate the site, remember preferences, analyze traffic, and measure marketing effectiveness.

• Types. Strictly necessary cookies; functional cookies; performance/analytics cookies (e.g., [ANALYTICS TOOL, e.g., Google Analytics]); advertising/retargeting cookies ([AD PLATFORM, e.g., Google Ads/Facebook] if used).
• Your choices. You can manage cookies in your browser settings. Where required, we provide a cookie banner and preferences tool to accept/reject certain cookies.
• Analytics opt-out. You can install tools such as the Google Analytics Opt-out Browser Add-on or adjust your ad settings with relevant platforms. See our Privacy Choices.

5) How We Share Information

We may disclose information as follows:

• Vendors & service providers. Hosting, IT, payment processing, customer support, logistics/dispatch partners, SMS and email platforms, analytics, and marketing partners who process data on our behalf under agreements.
• Hauling, trucking & disposal partners. To deliver, relocate, pick up, weigh, and dispose of materials and to address contamination/overages.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets.
• Legal, safety, and compliance. To comply with law, subpoenas, court orders, or to protect rights, safety, and property of us, users, or the public.
• With your consent. Where you direct us to share information.

We do not sell personal information for money. Some U.S. laws define “share” as disclosures for targeted advertising—we provide opt-out choices where required (see Your Privacy Rights).

6) Data Retention

We retain information for as long as needed to provide the Services, comply with legal/financial obligations (e.g., records and tax laws), resolve disputes, and enforce our agreements. When no longer needed, we take steps to delete, de-identify, or aggregate data.

7) Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information. No system is 100% secure; please use caution when transmitting information online.

8) Your Privacy Rights (U.S.)

Depending on your state (e.g., CA, CO, CT, UT, VA), you may have rights to:

• Know/Access the categories and specific pieces of personal information we collected about you.
• Delete personal information, subject to legal exceptions.
• Correct inaccurate personal information.
• Opt out of sale or sharing for targeted advertising (if applicable).
• Limit use and disclosure of sensitive personal information (if applicable).
• Non-discrimination for exercising your rights.

How to submit a request: Use our Privacy Request Form or contact us at contact@mostaterolloffs.com or +1 (816) 313-8171. We will verify your request (e.g., by matching information or requesting additional details). You may use an authorized agent as permitted by law with proof of authorization. Residents of certain states may appeal a denial by emailing contact@mostaterolloffs.com with “Privacy Appeal” in the subject line.

Your privacy choices link: To opt out of sale/share for targeted ads (if applicable) or manage cookie preferences, visit Do Not Sell or Share My Personal Information / Privacy Choices.

9) Additional Notice for EEA/UK

If you are located in the EEA/UK, the data controller is Show Me State Roll Offs, LLC at the address below. We process personal data on these legal bases: to perform a contract (provide Services); with your consent (e.g., marketing/SMS where required); for legitimate interests (improving Services, securing systems, preventing fraud) balanced against your rights; and to comply with legal obligations. You may have rights to access, rectify, erase, restrict or object to processing, and data portability. You may lodge a complaint with your local supervisory authority. Where we transfer data outside the EEA/UK, we rely on appropriate safeguards (e.g., Standard Contractual Clauses).

To exercise EEA/UK rights, contact [EMAIL]. Where consent is the basis, you may withdraw it at any time.

10) Children’s Privacy

Our Services are not directed to children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe a child provided information, contact us and we will take appropriate steps to remove it.

11) Do Not Track

Some browsers transmit “Do Not Track” signals. At this time, we do not respond to such signals. We will update this Policy if that changes.

12) Changes to This Policy

We may update this Policy from time to time. The “Last updated” date reflects the latest version. Your continued use of the Services means you accept the updated Policy.

13) Contact Us

Show Me State Roll Offs, LLC
[MAILING ADDRESS LINE 1]
[CITY], [STATE] [ZIP]
Phone: +1 (816) 313-8171  |  Email: contact@mostaterolloffs.com
Website: https://www.mostaterolloffs.com